Search here!

Growing Clinic Saves Big by Streamlining Front Office Workflows

Allegro Family Clinic, a subsidiary of Dutch Health Services, Inc., was founded in 2013 to meet the growing need that families have for convenient, high-quality primary medical care. The family practice with a pediatric specialty has grown from one location with a single provider to five clinics with three providers and 10 nurse practitioners serving the communities of Columbus and Lowndes County, Miss. As the practice grew, however, Executive Director Amy Bogue realized that front office mistakes were threatening back office efficiencies and the clinic’s overall success. She turned to Epion to help automate patient intake to reduce errors and get paid faster.


When it comes to paperwork, small mistakes have significant and lasting impacts on the success of a practice. Handwritten forms can be difficult for staff to read, interpret and key into the EHR. One wrong digit in a patient’s social security number carries over to the claim, which then leads to denials and delays in billing. Bogue says the single greatest impact that Epion’s solution has had on the practice is virtually eliminating manual errors by virtue of having patients enter their own information and verify that it’s correct. In addition, all that information is automatically uploaded into the EHR, saving even more time and resources.

Epion has saved us so much time and energy and paper and toner. You can see more patients and your nurses can triage quicker.

 – Amy Bogue, Executive Director

More Client Case Studies

Mount Carmel Medical Group



Christus Physician Group

Neurosurgery Center of NE

Mt Carmel Medical Group

Leveraging Epion’s renowned digital behavioral health screeners during check-in, Mount Carmel’s primary care providers identify more patients living with or at risk for depression.

Image is not available

Specialty surgical group leverages Epion’s digital solution to improve clinical data capture, meet quality goals for MACRA and MIPS and increase reimbursement.

Allegro Family Clinic

Growing family practice saves time, energy and valuable resources after implementing Epion, enabling providers to see more patients and nurses to triage quicker.

Image is not available

“Epion’s really helped us turn away from the computer and focus more on our patients, which gives us the ability to deliver better patient care and do a better job of taking care of our community.”

Image is not available

Christus describes Epion’s platform as “transformational” after achieving significant improvements in payments per visit, clinical interactions with patients and outstanding balance collections.

Image is not available

The Neurosurgery Center of Southern New England discovers efficient and accurate check-in that not only saves time but improves patients’ perceptions of wait times.