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Automating Intake Improves Patient Care for OrthoSC

OrthoSC was formed in 2018 when three South Carolina-based orthopedic practices merged to become one large, 32-physician group. The practice provides bone, joint and muscle care at five locations throughout the Grand Strand community. Chief Operating Officer Andrew Wade said the individual practices came together with the goal of providing a higher level of ortho care to their patients. And thanks to Epion, they’ve been able to do just that.

 

Prior to using Epion, patient data was collected and entered manually. It was a frustrating and inefficient process for everyone. Patients had to rely on memory for details and dates of treatments, screenings and prescriptions. Staff, on the other hand,  struggled to decipher patients’ handwritten answers and manually key them into the EHR. This resulted in errors and oversights on both sides. With Epion, patient intake is streamlined and automated. The shift has improved the accuracy of data collection, reduced wait times and improved the patient-provider relationship.

Epion’s really helped us turn away from the computer and focus more on our patients, which gives us the ability to deliver better patient care and do a better job of taking care of our community.

 – Andrew Wade, Chief Operating Officer

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