Automating Intake Improves Patient Care
OrthoSC was formed in 2018 when three South Carolina-based orthopedic practices merged to become one large, 32-physician group. The practice provides bone, joint and muscle care at five locations throughout the Grand Strand community. Chief Operating Officer Andrew Wade said the individual practices came together with the goal of providing a higher level of ortho care to their patients. And thanks to Epion, they’ve been able to do just that.
Prior to using Epion, patient data was collected and entered manually. It was a frustrating and inefficient process for everyone. Patients had to rely on memory for details and dates of treatments, screenings and prescriptions. Staff, on the other hand, struggled to decipher patients’ handwritten answers and manually key them into the EHR. This resulted in errors and oversights on both sides. With Epion, patient intake is streamlined and automated. The shift has improved the accuracy of data collection, reduced wait times and improved the patient-provider relationship.
Epion’s really helped us turn away from the computer and focus more on our patients, which gives us the ability to deliver better patient care and do a better job of taking care of our community.
– Andrew Wade, Chief Operating Officer
More Client Case Studies
Leveraging Epion’s renowned digital behavioral health screeners during check-in, Mount Carmel’s primary care providers identify more patients living with or at risk for depression.
Specialty surgical group leverages Epion’s digital solution to improve clinical data capture, meet quality goals for MACRA and MIPS and increase reimbursement.
Growing family practice saves time, energy and valuable resources after implementing Epion, enabling providers to see more patients and nurses to triage quicker.
“Epion’s really helped us turn away from the computer and focus more on our patients, which gives us the ability to deliver better patient care and do a better job of taking care of our community.”
Christus describes Epion’s platform as “transformational” after achieving significant improvements in payments per visit, clinical interactions with patients and outstanding balance collections.
The Neurosurgery Center of Southern New England discovers efficient and accurate check-in that not only saves time but improves patients’ perceptions of wait times.