Search here!

patient experience platform

Solutions

Connect patients to your services in a way that's fast, easy, and convenient.

Better Patient Experience That's Better for Everyone

Our mobile patient experience platform helps physician practices and ambulatory clinics provide anytime, anywhere care that drives greater efficiency, engagement, and revenue. Together, they empower your practice to deliver virtual care that feels personal, familiar, and easy to use – with no download or log-in required.

Search and Schedule

Make it easier than ever for patients to access care. Epion’s provider search and online scheduling tools, powered by DocASAP, help patients find the right provider and care setting at the right time.

 

Increase patient volume

Boost revenue

Reduce costs, no-shows and referral leakage

Improve patient experience and retention

Mobile Check-in

Epion’s digital check-in and patient messaging solution makes it easier to connect with patients at all points along the care journey—before, during and after the visit—without having to download an app.

Before the appointment

Before a visit, patients complete important steps at home that help improve data quality, flag health risks and save time in the office.

At the appointment

On appointment day, patients complete whatever they didn’t do in advance, including review and payment of balances due.

After the appointment

After the visit, patients can complete a survey reporting on their health outcomes, quality of life or functional status.

Finally, a solution that makes healthcare easier.

Digital check-in makes intake and registration faster and easier for patients and providers. Patients can conveniently and securely start the check-in process from their mobile phone.

 

Verify eligibility before appointments

Screen for health risks

Customize text messages and reminders

Get automatic, real-time updates to your EHR

Reduce no-shows and late arrivals

Improve accuracy, completeness of the patient chart

Epion Telehealth

Protect the health of your patients and staff while expanding your reach through virtual consults. Our HIPAA-compliant telehealth solution is simple, secure and scalable. Connect and engage patients with standard clinical workflows that include intake, registration and waiting room.

 

HIPAA-compliant

Maps to clinical workflows

No downloads or log-ins

Reliable, high-quality video

Full implementation in as few as 2 days

Integrates with most EHRs

Data Flow Is Never Interrupted

Even though life sometimes is

  • Before the visit
  •  
  •  
  •  
  •  
  • At the visit
  •  

EHR: Data Collection Before the Appointment

  • Insurance
  • Demographic information
  • Patient satisfaction survey
  • Payments
  • History of present illness
  • Health risk assessments
  • Medical HX
  • Family Hx
  • Social Hx
  • HIPAA Authorization
  • Allergies and medications
  • Surgeries and procedures