How Digital Tools Help Medical Groups Reduce Patient Wait Times and Increase Operational Efficiencies
The average physician appointment lasts only 18 minutes. That doesn’t mean, though, that patients get in and out of their provider’s office that quickly. It is not unheard of for patients to
The Importance of Meeting Patient Preferences
Not all patients prefer the same type of doctor. Some like a physician who has been in practice for at least a couple of decades and works in a solo practice,
The Benefits of Using Automation to Alleviate Administrative Burden
When physicians are surveyed about burnout, they typically point to one area as the most taxing: administrative duties. That’s not surprising, given that almost half a doctor’s workday is spent on
How Much Does a Negative Patient Experience Cost You?
A patient’s experience encompasses more than just a direct interaction with their doctor. It spans their entire care journey, meaning every employee in your medical group can have an impact on
Digital Health: Promoting a Positive Patient Experience
It’s been more than 15 years since the Triple Aim was developed by the Institute for Healthcare Improvement (IHI). One of its central tenets — improvident the patient experience of care
The Advantages of Patient Self-Scheduling
Convenience. It’s something most Americans expect now, whether having dinner or groceries delivered simply by using a smartphone app or even purchasing an automobile online — sight unseen. This expectation of convenience