6 Ways Your Practice Can Increase Patient Satisfaction
The customer is always right. This phrase, which is regularly bandied about, allegedly originated from Swiss hotelier César Ritz. This founder of Ritz Carlton hotels began using the phrase “the customer
Putting Patient Feedback to Work for Your Practice
There’s always room for improvement. You’ve undoubtedly heard that phrase multiple times. No one knows for sure who first uttered it, but it applies to numerous areas of life and business
4 Ways to Increase Your Patients’ Utilization of Digital Health Tools
Sporting goods stores and online businesses are full of home exercise products touting unparalleled health benefits. Treadmills, rowing machines, ellipticals, and stair climbers — you name it, they’re available in a
The 5 Biggest Rural Healthcare Challenges in the U.S.
What do Telluride, Colorado, Sedona, Arizona and Kennebunkport, Maine all have in common? They’ve all been included in various lists naming the best — and often most beautiful — small towns
How Consumers Prefer to Find, Select and Access Healthcare
Facebook, YouTube and Amazon might be the most-searched terms online, but it didn’t start out that way. Actually, the internet started in the 1960s as a method used for government researchers
10 Recommendations for Helping Patients With Low Health Literacy
The road to becoming a physician is paved with years of education and training — not to mention a lack of sleep and a lot of stress. During this time, medical