Consumer Choice and Expectations: Highlighting the 2023 Care Access Benchmark Report
These days when consumers are considering their care options, they have more than just a few providers to choose from. The widespread adoption of mobile devices and digital technology means there
The Cost of Delayed Care — and How Digital Health Can Help
After three seemingly unending years, the COVID-19 pandemic is officially over — according to the United States government, at least. No more mandated business closures or remote learning for children under
5 Ways to Improve Patient Collections
New isn’t always better. Some products made these days with more advanced technology might seem to be improved but lack the durability of their predecessors. For example, the lifespan of most
Healthcare Consumerism in 2023
When’s the last time you went shopping at the local mall or waited in line to purchase concert tickets? If you’re of a certain age, you might remember experiences like these and
How Does Cost Affect Access to Care for Your Patients?
There was a time when you had to use a paper map to plan your road trip. No simply plugging in your destination and getting step-by-step directions on how to get
How to Improve the Customer Experience in Healthcare
We’re all customers. Whether you’ve purchased a new car, paid someone to install a pool in your yard — maybe a large fire pit for these cooler fall temperatures — or