Healthcare Consumerism in 2023
When’s the last time you went shopping at the local mall or waited in line to purchase concert tickets? If you’re of a certain age, you might remember experiences like these and
How Does Cost Affect Access to Care for Your Patients?
There was a time when you had to use a paper map to plan your road trip. No simply plugging in your destination and getting step-by-step directions on how to get
How to Improve the Customer Experience in Healthcare
We’re all customers. Whether you’ve purchased a new car, paid someone to install a pool in your yard — maybe a large fire pit for these cooler fall temperatures — or
5 Tips for Managing Healthcare Waste
Approximately $3.5 trillion. That’s the difference in the national health expenditures of the United States and the next closest country — Germany. The U.S. spends an estimated $12,318 per person on
The Status of Healthcare Price Transparency in 2022
Would you ever buy a car without knowing the price? Doubtful. Have you ever purchased a house without knowing what the mortgage would be? Most likely not. For most purchases, including