Why Patient Retention Matters for the Future of Your Medical Group
Costs are rising faster than profits for roughly 90% of healthcare providers. Inflation has resulted in price increases in administrative supplies and services, building and occupancy costs, professional liability insurance expenses,
How Digital Tools Help Medical Groups Reduce Patient Wait Times and Increase Operational Efficiencies
The average physician appointment lasts only 18 minutes. That doesn’t mean, though, that patients get in and out of their provider’s office that quickly. It is not unheard of for patients to
Online Scheduling: It’s Not Just for Doctor’s Appointments Anymore
There are more than 1,077,000 professionally-active doctors providing care across the United States. Of those, a little less than half — 562,805 — are specialist physicians. Although sports medicine is one
How Much Does a Negative Patient Experience Cost You?
A patient’s experience encompasses more than just a direct interaction with their doctor. It spans their entire care journey, meaning every employee in your medical group can have an impact on
4 Ways to Enhance the Productivity of Your Medical Group’s Front Office
You go to a new restaurant for dinner. The food is tasty, but the service is horrible. Chances are you’re probably not going to be a regular at that establishment. Good customer
6 Ways Your Practice Can Increase Patient Satisfaction
The customer is always right. This phrase, which is regularly bandied about, allegedly originated from Swiss hotelier César Ritz. This founder of Ritz Carlton hotels began using the phrase “the customer