The Importance of Meeting Patient Preferences
Not all patients prefer the same type of doctor. Some like a physician who has been in practice for at least a couple of decades and works in a solo practice,
The Primary Care Physician Shortage by State
The United States Census estimates that the number of Americans over age 65 will grow by almost 10 percent by the year 2040, reaching 80 million. That's 80 million Americans that,
Putting Patient Feedback to Work for Your Practice
There’s always room for improvement. You’ve undoubtedly heard that phrase multiple times. No one knows for sure who first uttered it, but it applies to numerous areas of life and business
How Consumers Prefer to Find, Select and Access Healthcare
Facebook, YouTube and Amazon might be the most-searched terms online, but it didn’t start out that way. Actually, the internet started in the 1960s as a method used for government researchers
5 Myths About Older Adults and Technology We Should All Stop Believing
Most of us as children want to grow up quickly. We envision being an adult and enjoying all the benefits that go with it. As adults, many of us cringe as
How to Improve the Customer Experience in Healthcare
We’re all customers. Whether you’ve purchased a new car, paid someone to install a pool in your yard — maybe a large fire pit for these cooler fall temperatures — or