Patient Experience Vs. Patient Satisfaction: What’s the Difference?
Patient satisfaction. Patient experience. Patient engagement. Patient-centered care. Patient retention. There are so many patient-focused phrases in healthcare that it can be difficult to differentiate between them. Perhaps the most confusing, though,
How Much Does a Negative Patient Experience Cost You?
A patient’s experience encompasses more than just a direct interaction with their doctor. It spans their entire care journey, meaning every employee in your medical group can have an impact on
6 Ways Your Practice Can Increase Patient Satisfaction
The customer is always right. This phrase, which is regularly bandied about, allegedly originated from Swiss hotelier César Ritz. This founder of Ritz Carlton hotels began using the phrase “the customer
Kyruus Targets Medical Group Market with Acquisition of Epion Health
Kyruus, a provider data management vendor, is acquiring Epion Health, a patient engagement platform. Together, the companies will reach more than 500 health systems and medical groups with solutions like provider search,
How Digital Patient Intake, Registration Boost Patient Experience
It’s easy for a patient to become overwhelmed visiting the clinic or hospital. Even the patient intake process is rife with chaos and complexity, asking patients to manage a litany of
5 Best Health Tech Companies to Watch 2022
Epion Health was recently named on the 5 Best Health Tech Companies to Watch list by The Silicon Review. Published in the February 2022 edition, this annual designation aims to inform business