4 Ways to Enhance the Productivity of Your Medical Group’s Front Office
You go to a new restaurant for dinner. The food is tasty, but the service is horrible. Chances are you’re probably not going to be a regular at that establishment. Good customer
Digital Health: Promoting a Positive Patient Experience
It’s been more than 15 years since the Triple Aim was developed by the Institute for Healthcare Improvement (IHI). One of its central tenets — improvident the patient experience of care
The Advantages of Patient Self-Scheduling
Convenience. It’s something most Americans expect now, whether having dinner or groceries delivered simply by using a smartphone app or even purchasing an automobile online — sight unseen. This expectation of convenience
What is Physician Burnout Costing You?
If you experience symptoms of a mental health condition, you’re not alone – by any means. More than one in five adults in the United States live with a mental illness. For
The Primary Care Physician Shortage by State
The United States Census estimates that the number of Americans over age 65 will grow by almost 10 percent by the year 2040, reaching 80 million. That's 80 million Americans that,
6 Ways Your Practice Can Increase Patient Satisfaction
The customer is always right. This phrase, which is regularly bandied about, allegedly originated from Swiss hotelier César Ritz. This founder of Ritz Carlton hotels began using the phrase “the customer