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Patient Satisfaction Information

Contactless care. It might have sounded futuristic a decade or so ago, but these days, it’s an important component of healthcare consumerism.  What exactly is contactless care? Basically, it describes a patient

Patient satisfaction. Patient experience. Patient engagement. Patient-centered care. Patient retention.  There are so many patient-focused phrases in healthcare that it can be difficult to differentiate between them. Perhaps the most confusing, though,

You go to a new restaurant for dinner. The food is tasty, but the service is horrible. Chances are you’re probably not going to be a regular at that establishment.  Good customer

Convenience. It’s something most Americans expect now, whether having dinner or groceries delivered simply by using a smartphone app or even purchasing an automobile online — sight unseen.  This expectation of convenience