The 3 Most Popular Digital Health Tools for Contactless Care
Contactless care. It might have sounded futuristic a decade or so ago, but these days, it’s an important component of healthcare consumerism. What exactly is contactless care? Basically, it describes a patient
Patient Experience Vs. Patient Satisfaction: What’s the Difference?
Patient satisfaction. Patient experience. Patient engagement. Patient-centered care. Patient retention. There are so many patient-focused phrases in healthcare that it can be difficult to differentiate between them. Perhaps the most confusing, though,
4 Ways to Enhance the Productivity of Your Medical Group’s Front Office
You go to a new restaurant for dinner. The food is tasty, but the service is horrible. Chances are you’re probably not going to be a regular at that establishment. Good customer
Digital Health: Promoting a Positive Patient Experience
It’s been more than 15 years since the Triple Aim was developed by the Institute for Healthcare Improvement (IHI). One of its central tenets — improvident the patient experience of care
The Advantages of Patient Self-Scheduling
Convenience. It’s something most Americans expect now, whether having dinner or groceries delivered simply by using a smartphone app or even purchasing an automobile online — sight unseen. This expectation of convenience
What is Physician Burnout Costing You?
If you experience symptoms of a mental health condition, you’re not alone – by any means. More than one in five adults in the United States live with a mental illness. For