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Patient Satisfaction Information

You go to a new restaurant for dinner. The food is tasty, but the service is horrible. Chances are you’re probably not going to be a regular at that establishment.  Good customer

Convenience. It’s something most Americans expect now, whether having dinner or groceries delivered simply by using a smartphone app or even purchasing an automobile online — sight unseen.  This expectation of convenience

The United States Census estimates that the number of Americans over age 65 will grow by almost 10 percent by the year 2040, reaching 80 million. That's 80 million Americans that,

The customer is always right. This phrase, which is regularly bandied about, allegedly originated from Swiss hotelier César Ritz. This founder of Ritz Carlton hotels began using the phrase “the customer