How Much Does a Negative Patient Experience Cost You?
A patient’s experience encompasses more than just a direct interaction with their doctor. It spans their entire care journey, meaning every employee in your medical group can have an impact on
Utilizing Digital Health to Help Combat the Opioid Epidemic
One hundred thirty. That’s — on average — how many Americans die every day from an opioid overdose. The federal COVID-19 public health emergency declaration may have ended on May 11, but
Nurses: Overcoming Obstacles to Provide Quality Patient Care
Unless you’re a robot, made of Teflon, or somehow immune to injury or illness, chances are you’ve been treated by a nurse at some point in your life. Nurses across the world
4 Ways to Enhance the Productivity of Your Medical Group’s Front Office
You go to a new restaurant for dinner. The food is tasty, but the service is horrible. Chances are you’re probably not going to be a regular at that establishment. Good customer