The Benefits of Using Automation to Alleviate Administrative Burden
When physicians are surveyed about burnout, they typically point to one area as the most taxing: administrative duties. That’s not surprising, given that almost half a doctor’s workday is spent on
How Much Does a Negative Patient Experience Cost You?
A patient’s experience encompasses more than just a direct interaction with their doctor. It spans their entire care journey, meaning every employee in your medical group can have an impact on
Utilizing Digital Health to Help Combat the Opioid Epidemic
One hundred thirty. That’s — on average — how many Americans die every day from an opioid overdose. The federal COVID-19 public health emergency declaration may have ended on May 11, but
4 Ways to Enhance the Productivity of Your Medical Group’s Front Office
You go to a new restaurant for dinner. The food is tasty, but the service is horrible. Chances are you’re probably not going to be a regular at that establishment. Good customer
Digital Health: Promoting a Positive Patient Experience
It’s been more than 15 years since the Triple Aim was developed by the Institute for Healthcare Improvement (IHI). One of its central tenets — improvident the patient experience of care
The Advantages of Patient Self-Scheduling
Convenience. It’s something most Americans expect now, whether having dinner or groceries delivered simply by using a smartphone app or even purchasing an automobile online — sight unseen. This expectation of convenience